Sapphire Sorbet

Privacy Policy

 

Effective Date: 23/06/2025

At Sapphire Sorbet, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you make a purchase through our website’s checkout page. By using our checkout services, you agree to the terms outlined below.

1. Information We Collect

When you place an order through our checkout page, we collect the following types of personal information:

    • Contact Information: Full name, phone number, email address, shipping and billing address.

    • Payment Information: Credit/debit card details, UPI ID, or other payment method details

    • Order Details: Product selections, gift notes, and other preferences.

    • Device & Usage Data: IP address, browser type, and activity on the checkout page (collected through cookies and analytics tools).

2. How We Use Your Information

We use your information to:

    • Process and fulfill your orders

    • Provide order confirmation, shipping updates, and customer support

    • Detect and prevent fraud or other unauthorized activities

    • Comply with legal obligations, including tax and invoicing

    • Improve our services, user experience, and checkout process

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

    • Payment gateways and financial institutions for processing transactions

    • Shipping and logistics partners to deliver your order

    • Customer service providers to support your order and requests

    • Government authorities if required by law or for compliance with legal processes

All our partners are bound by strict confidentiality and data protection agreements.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. Our site uses SSL encryption, secure payment gateways, and complies with applicable Indian data protection laws.

5. Cookies and Tracking Technologies

We use cookies to remember your preferences, provide a seamless checkout experience, and analyze usage patterns. You can control cookie settings through your browser.

6. Your Rights and Choices

As a user, you have the right to:

    • Access the personal information we hold about you

    • Request correction or deletion of your data

    • Withdraw consent for marketing communications at any time

To exercise your rights, please email us at sapphiresorbet@gmail.com.

7. Children’s Privacy

Our products are for babies and children, but our website and checkout services are intended for use only by adults (18+). We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. All updates will be posted here with the revised effective date.

8. Return Policy

We don’t do refunds/returns or exchanges for custom made orders. However, if there’s a sizing or finishing problem, we would be happy to get it rectified.

9. Shipping & Delivery

All orders shall be shipped and delivered in 5-7 working days. Custom orders shall be delivered in 6-10 working days

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Sapphire Sorbet
Email: sapphiresorbet@gmail.com

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.